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Advice & Support

Taking part in our programme should be enjoyable but we realise that sometimes writing about particular issues or hearing about other peoples experiences can be triggering.

Life can be difficult and we want to support you in any way we can. To help with this we have put together a few useful links to organisations that can offer support and guidance.

If you’re financial difficulties or need support with your mental health or if you are experiencing violence, having wellbeing issues or need other urgent support, there are lots of places you can go to for assistance.
Below you can find links to some organisations that should be able to provide you with help.
You are not alone.

Mental Health

Mind

Telephone: 0300 123 3393 or text 86463
Email: info@mind.org.uk
Website: www.mind.org.uk/information-support/helplines

Mind offers advice to people experiencing a mental health difficulty and their family & friends.

Samaritans

Telephone: 116 123 (24 hours a day, free to call)
Email: jo@samaritans.org
Website: www.samaritans.org

Available 24 hours a day to provide confidential emotional support for people who are experiencing distress or suicidal thoughts.

Shout

Text: 85258
Website: www.giveusashout.org/

Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone struggling to cope and in crisis anytime, anywhere.

Violence and Abuse

Refuge

Telephone: 0808 2000 247 (24-hour national Domestic Abuse helpline)
Website: www.refuge.org.uk (access live chat Mon-Fri 3-10pm)

Refuge offer advice, support and emergency accommodation to women experiencing domestic violence.

Galop

Telephone: 0800 9995428
Email: help@galop.org.uk
Website: www.galop.org.uk (Web support Wednesday & Thursday)

Galop is here for LGBT+ people who have or are experiencing domestic abuse and for those who are supporting or working with a survivor of domestic abuse.

Respect Phoneline

Telephone: 0808 8024040
Email:
info@respectphoneline.org.uk
Website: www.respectphoneline.org.uk/

Confidential helpline offering advice to anyone wishing to stop being abusive to their partner.

Mankind Initative

Telephone: 01823 3334244
Website: www.mankind.org.uk/

Confidential helpline for male victims of domestic abuse and domestic violence.

Childline

Telephone: 0800 1111
Website: www.childline.org.uk

Childline is a counselling service, providing help and support to children about anything, ranging from support to getting help with issues to do with bullying and problems within the home.

True Vision

Website: www.report-it.org.uk

Stop Hate Crime – It is sometimes difficult to go to the police about hate crime. If you are a victim of hate crime or know someone who is, discover agencies who support and offer guidance here.

Money, Food & Housing

StepChange Debt Charity

Telephone:  0800 138 111  – Monday to Friday 8am to 8pm and Saturday 8am to 4pm.
Website: www.stepchange.org

Providing a comprehensive debt advice service. StepChange help people with debt problems take back control of their finances and their lives.

Citizens Advice

Telephone : 0800 144 8848 (England) or 0800 702 2020 (Wales) 9am to 5pm, Monday to Friday. If you can’t hear or speak on the phone, text Relay UK: 18001 then 0800 144 8884
Website: www.citizensadvice.org.uk

Free confidential, independent and impartial advice.

The Trussell Trust

Telephone : 0808 2082138 (open Monday to Friday, 9am-5pm, closed on public holidays)
Website: www.trusselltrust.org

Free confidential advice. Visit the website to find you local Food Bank.

Crisis

Telephone:  0300 636 1967 – Crisis London
Website: www.crisis.org.uk

If you are homeless, at risk of becoming homeless or have been homeless in the last two years, Crisis can help. offering support, advice and courses in 12 locations across Great Britain.

Centrepoint

Telephone: 0808 800 0661 (Monday-Friday, 9am-5pm)
Website: centrepoint.org.uk

Centrepoint offer advice to anyone in England aged 16-25 who are homeless or at risk of homelessness and to people worried about a young person they know.

Bereavement Services

Find Services locally in the UK

Website: : www.gov.uk/find-bereavement-service-from-council

Follow the link to discover information locally where you live.

Bereavement Advice Centre

Telephone: 0800 634 9494 9am to 5pm Mon – Fri. Closed on bank holidays.
Calling from an overseas: +44 (0)1789 265077

Website: www.bereavementadvice.org

.

Marie Curie

Telephone: 0800 090 2309
Website: www.mariecurie.org.uk

If you want to talk to someone following a bereavement. Whether your bereavement was expected, happened recently or was some time ago, we can help. We can also support you before your loved one dies.

Cruise Bereavement Care and Support

Telephone: 0808 808 1677
Website: www.cruse.org.uk

Helping people through one of the most painful times in life – with bereavement support, information and campaigning.

Local Support

for Barking & Dagenham Residents

Talking Therapies

Telephone: 0300 300 1554
Website: www.talkingtherapies.nelft.nhs.uk/

Talking Therapies offer a wide range of treatments and services helping those who are concerned about their mental health.

Social Prescribing

Telephone: 020 8724 8018
Email: socialprescribing@lbbd.gov.uk
Website: www.lbbd.gov.uk/social-prescribing

The service aids individuals with complex social needs that affect their wellbeing.

Homes & Money Hubs

Telephone: 0208 215 3000
Emailhomesandmoneyhub@lbbd.gov.uk.
Website: www.lbbd.gov.uk/money-and-debt

Homes and Money Hubs are open for a drop in at Barking Learning Centre and Dagenham Library from 9am to 4pm, Monday to Friday. Support includes Community Food Clubs, help with budgeting, finding work and accessing the Hardship Fund.

Barking & Dagenham Money

Website:  bdmoney.co.uk

Barking and Dagenham Money directs residents straight to different sources of support.

You are not alone.