Pen To Print

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Our Privacy Policy

Who we are

Pen to Print is part of The London Borough of Barking and Dagenham. Our website address is:

What this policy covers

We, London Borough of Barking and Dagenham, take our privacy obligations seriously and we have created this privacy policy to explain how we treat your personal information collected on this website. Personal information is information we hold which is identifiable as being about you. Also see the LBBD General Privacy Notice

Our collection, use and disclosure of your personal information is regulated by the European Union’s General Data Protection Regulation (‘GDPR’) and the Data Protection Act 2018.

What personal data we collect and why we collect it?


If you upload images or video to the website, you should avoid uploading images/ video with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Engagement Information

The content you create as part of your interactions with this website. These can include responses to surveys, comments on discussion forums, or any of the other engagement opportunities available here.

Usage Information

We collect information about your usage of the site, such as pages visited, documents downloaded, etc.

How we use the information we collect

We collect this information to:

  • analyse and interpret it to help meet our objectives and obligations.
  • record where copyright permission has been given to publish submitted content: documents, images, video and audio.
  • record eligibility to enter competitions.
  • communicate information to you about engagement opportunities, events and other initiatives; and
  • respond to enquiries and otherwise engage with stakeholders.


If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

The results of submission of content for publication in print or digitally online or for exhibition physically in publications or digitally or for entering competitions will be retained for the lifetime of the content being available on the site and in our publications or on exhibition for copyright management purposes or until you ask for the content to be removed.

Competition winner’s information will be retained from the lifetime of the competition for the purposes of confirmation of eligibility or 6 years, whichever is the maximum period.

Competition entrant’s information will be retained for 6 years.

Information retained in accordance with the Council’s Record Management Policy:

  • The results of statutory consultations will be retained for a period of 6 years. 
  • The results of non-statutory consultations will be retained for a period of 3 years.

External links

Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and we suggest you review the privacy policies of those websites before using them.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Requesting access or correcting your personal information

Subject to applicable local laws and regulations, you may have some or all the following rights with respect to your personal data:

  • to access your personal data and to rectify any inaccuracies within that personal data.
  • to request for the erasure of your personal data residing with us.
  • to request your personal data in portable, machine-readable format; and
  • to withdraw your consent to our processing of your personal data.

If you wish to contact us to with a request relating to personal information, we hold about you, please contact us using our details set out below, including your name and contact details. We may need to verify your identity before providing you with your personal information.

In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.

Where we send your data

Visitor comments may be checked through an automated spam detection service.


While no online service is completely secure, we work very hard to protect information about you against unauthorised access, use, alteration, or destruction, and take all reasonable measures to do so.

Contact Us

You can contact LBBD Pen to Print by
Phone: 020 8227 5063

Last reviewed and updated 19.05.2022.