Pen To Print

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Our Privacy Policy

Who we are

Pen to Print is part of The London Borough of Barking and Dagenham. Our website address is: https://pentoprint.org.

What this policy covers

We, London Borough of Barking and Dagenham, take our privacy obligations seriously and we have created this privacy policy to explain how we treat your personal information collected on this website. Personal information is information we hold which is identifiable as being about you.

Our collection, use and disclosure of your personal information is regulated by the European Union’s General Data Protection Regulation (‘GDPR’) and the Data Protection Act 2018.

What personal data we collect and why we collect it

Comments

Please note that you can browse any publicly accessible sections of this website completely anonymously without signing up.

When visitors leave comments on the site, we collect the data shown in the comments form, and the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Engagement Information

The content you create as part of your interactions with this website. These can include responses to surveys, comments on discussion forums, or any of the other engagement opportunities available here.

Usage Information

We collect information about your usage of the site, such as pages visited, documents downloaded, etc.

How we use the information we collect

We collect this information to:

  • analyse and interpret it to help meet our objectives and obligations.
  • record where copyright permission has been given to publish submitted content: documents, images, video and audio.
  • record eligibility to enter competitions.
  • communicate information to you about engagement opportunities, events and other initiatives; and
  • respond to enquiries and otherwise engage with stakeholders.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

The results of submission of content for publication will be retained for the lifetime of the content being available on the site and in our publications.

Competition winner’s information will be retained from the lifetime of the competition for the purposes of confirmation of eligibility or 6 years, whichever is the maximum period.

Competition entrant’s information will be retained for 6 years.

Information retained in accordance with the Council’s Record Management Policy:

  • The results of statutory consultations will be retained for a period of 6 years. 
  • The results of non-statutory consultations will be retained for a period of 3 years.

External links

Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and we suggest you review the privacy policies of those websites before using them.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Requesting access or correcting your personal information

Subject to applicable local laws and regulations, you may have some or all the following rights with respect to your personal data:

  • to access your personal data and to rectify any inaccuracies within that personal data.
  • to request for the erasure of your personal data residing with us.
  • to request your personal data in portable, machine-readable format; and
  • to withdraw your consent to our processing of your personal data.

If you wish to contact us to with a request relating to personal information, we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information.

In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Security

While no online service is completely secure, we work very hard to protect information about you against unauthorised access, use, alteration, or destruction, and take all reasonable measures to do so.

Contact Us

You can contact LBBD Pen to Print by
Phone: 020 8227 5063
Email: pentoprint@lbbd.gov.uk